Privacy policy
1. Information We Collect
To fulfil your order smoothly, we collect the necessary personal data you provide at checkout, including:
- Your full name
- Shipping and billing addresses
- Email address and phone number
- Payment details (processed securely through our encrypted payment gateways)
2. How Your Information is Used
We use your personal data strictly for operational business purposes:
- Processing payments and generating invoices.
- Arranging shipping logistics and providing your tracking coordinates.
- Communicating with you regarding your order status or delivery updates.
- Sending you our automated 7-day post-delivery check-in or review request.
3. Data Sharing with Trusted Partners
We never sell, rent, or lease your personal information to third parties. We share your data exclusively with essential service providers necessary to run our store:
- Shopify: To host our e-commerce platform and secure your shopping session.
- Cashfree / PayPal: To process your encrypted payment safely without ever storing your raw credit card numbers on our servers.
- Logistics Carriers: Sharing your name, physical address, and phone number with postal administrations, domestic couriers, or cross-border shipping networks strictly to generate legal shipping labels, customs declarations where applicable, and execute your doorstep delivery.
4. Data Retention & Safety
Your personal data is retained in our secure records only for as long as necessary to fulfil your order, comply with foreign trade and domestic tax laws, or resolve tax documentation.
All data transmitted through our website is shielded by industry-standard SSL encryption.